Where to Find Your Download Code on Your Best Buy Receipt

Your Microsoft account takes the place of your product primal for many tasks, such as activating Office and reinstalling Role.

Common questions about Office product keys

Check the sections below to find out if you lot need an Office production fundamental and what to do with your key if you have one.

I simply bought Office. Where do I enter my product key?

If you bought Part through the Microsoft Store

If you bought Office through the Microsoft Store, you can enter your production primal there.

1. Become to www.microsoftstore.com. In the upper right-hand corner, select Sign in and enter the user ID and password you used to buy Function.

2. Later you sign in, select your proper noun in the upper right-hand corner, and then select Gild History.

3. Locate the Office one-time purchase or individual Function app, and then select Install Function to view your production key (this doesn't actually install Office).

4. Select Install Office again in the window where the production key appears.

5. On the How-do-you-do. Allow's get your Office folio, follow the prompts to associate your production key with your Microsoft account and start the installation procedure.

If y'all bought Office through Microsoft HUP

When y'all install Office Professional Plus, Visio Professional, or Project Professional through your employer's Microsoft HUP benefit, you lot enter your production key subsequently you lot install your product.

1. Start any Office app, such equally Word, Visio, or Project, depending on your buy.

2. In the Sign in to set up Office screen, select I don't want to sign in or create an account (it'southward a small link at the bottom of the window).

3. Enter your Microsoft HUP product key to activate Office.

   For help, see Get help installing Office through Microsoft HUP

My new Windows ten PC came with Office simply I can't find a product key

If you run into a Allow's get started screen with options to try, purchase, or activate Office, this means that Office is installed on your new PC equally a ane-calendar month trial of Microsoft 365 Family unit. You won't receive a product fundamental from your PC manufacturer unless y'all paid for an Office product key card. Instead, you can beginning a trial of Microsoft 365 Family, or purchase Office.

I thought this device included Office

If yous paid for an Office product to exist included on your new Windows 10 PC, a digital product key is transmitted to your PC when yous activate Windows 10. You won't receive a printed product primal. Instead, you'll run into a message similar to the following when y'all beginning Discussion (or any Office app).

Get help with activating an Office buy or gratis offer on a new PC

I bought a production fundamental card but in that location's no key on it

If yous bought an Office product central card, you might need to advisedly scratch off a silvery foil coating on the back of your product key bill of fare to reveal your product key. If yous damage the key while scratching off the foil coating, see I lost or damaged my product key.

Tip:A production key card might also contain bar codes and other groups of letters and numbers, but the product key will always be shown in the format XXXXX-XXXXX-XXXXX-XXXXX-XXXXX.

Office is prompting me for a production key

Use your Microsoft business relationship, non your product key, to install and actuate Function and individually purchased Function apps, such as Project, Visio, Give-and-take, Excel, and Outlook.

Sign in to activate Office

If an Office app prompts you to activate, sign in with your Microsoft account instead of a production key.

Note:If you bought a new, unused Microsoft 365 product cardinal carte to renew an Microsoft 365 subscription or to buy your trial, you tin enter that product fundamental if Office prompts you for it. You can likewise enter the product key at www.part.com/setup.

In that location are a few exceptions where you'll demand to practise something other than sign in.

• If you bought Office Professional Plus, Visio Professional person, or Project Professional through your employer's Microsoft HUP benefit, you'll need your product key to install Office on a PC. To locate your product key online, run across Get your HUP product fundamental.

• If y'all're using a volume license version of Role Professional Plus at work, y'all'll need to contact your admin for a product key.

• If you see a yellow or red banner in an Role app that says SUBSCRIPTION EXPIRED, you must renew your Microsoft 365 subscription to continue using Office. For assist, see Renew Microsoft 365 for habitation.

• If Part came pre-installed on your new device, and you lot come across a xanthous or ruby imprint in an Office app that says Production Find Most of the features of <app> have been disabled because it hasn't been activated, you must start a new Microsoft 365 Family trial, sign in with a Microsoft account that'southward associated with Role, or purchase Office. For assistance, see Activate Office.

• If you bought Office Professional Plus online, see Can I buy a production key? or, if your product central isn't working, meet My Office product central isn't working.

Practice I need a product key to reinstall Office?

Note:You demand a product key to reinstall Office Professional Plus, Visio Professional, or Project Professional through Microsoft HUP. For help, see Get help installing Role through Microsoft HUP.

Tin I change my product key?

Yes, you can alter the production fundamental for Office Home & Business, Function Home & Student, Function Professional person, and individually purchased Part apps. To larn how, see Alter your Office product central

Y'all can likewise switch your Role license if you buy a dissimilar version of Role. For example, if yous have Office Home & Business and decide to subscribe to Microsoft 365, y'all can switch your existing install from Office Home & Business to Microsoft 365. To learn how, see Switch your Function license.

Can I view my product key in Office?

No, your production primal isn't displayed online (see exception below). You should sign in using the Microsoft account that you used to buy and download this version of Office.

If you bought an older version of Office through Microsoft HUP

If yous bought an older version of Part Professional Plus, Visio Professional, or Project Professional through your employer'south Microsoft Home Apply Plan (HUP) benefit, y'all tin can view your product key online on your Guild Details page. For aid, run across Get your HUP product key.

Can I view my key in the Microsoft Store?

If y'all bought Office Dwelling house & Pupil, Office Home & Business, Part Professional, or individual Office apps from the Microsoft Store and yous haven't installed them notwithstanding, y'all can also view their production keys and install them from the Microsoft Store.

Here'south how to view your product primal in the Microsoft Store:

1. Get to world wide web.microsoftstore.com. In the upper correct-manus corner, select Sign in and enter the user ID and password you used to buy Function.

2. Afterward yous sign in, select your proper name in the upper correct-hand corner, and so select Order History.

3. Locate the Office ane-time purchase or individual Function app, and and so select Install Office to view your product key (this doesn't actually install Office). Note that this product key won't match the product key shown in the Microsoft account, Services & subscriptions page. This is normal.

My product keys don't match

This is normal. The Part product key shown on the Microsoft business relationship, Services & subscriptions page will always be different than the product key that'southward shown on a product key card or electronic mail receipt. They are two dissimilar types of keys, fifty-fifty though they use the aforementioned format.

Can I buy a product key?

It depends on what you're trying to exercise.

• To buy a brand new copy of Office, or start a new Microsoft 365 subscription, you tin buy an Role product key card from a retailer. Y'all tin can redeem your primal at https://microsoft365.com/setup to set up up your Microsoft business relationship and install Part. You tin can likewise purchase a digital download straight from the Microsoft Store at www.microsoftstore.com. You lot'll receive a product cardinal if you purchase a one-time purchase Office or individual Office apps, but you won't need or receive a product key for Microsoft 365.

• To renew your Microsoft 365 subscription, you can purchase an Microsoft 365 production key menu from a retailer and redeem the primal at https://microsoft365.com/setup. You lot tin can too renew your subscription online, without a product key, at https://support.microsoft.com/help/4026354/office-renew-your-function-365-subscription.

• If Part is prompting you lot for a production key, and you lot desire to buy a product fundamental to activate Function, it'due south better to uninstall your electric current version of Office and and so buy and install a new version of Function from the Microsoft Shop. This style yous can be sure that Function will activate successfully.

  Click the button below to compare prices and options and to brand your purchase.

  Buy or endeavour Microsoft 365

If you're shopping for Office product keys elsewhere, we recommend that y'all review our tips for safer shopping to make certain y'all're ownership genuine Microsoft software. Be sure to read the tip called Beware of Product Keys Sold Separately if yous desire to buy a product key online. If you buy a product central online and information technology doesn't piece of work or stops working, come across My Part product cardinal isn't working.

I lost or damaged my product key

If you lot damaged your production central, simply have a valid proof of buy, Microsoft support may be able to supersede your product key or provide other options. Contact Microsoft support for assistance.

If you believe the product primal has been lost, stolen, or misplaced and yous but would similar to purchase a newer version of Office, you can click the button below to compare prices and options and to brand your purchase.

Buy or attempt Microsoft 365

If you're shopping for Office elsewhere, nosotros recommend that you review our tips for safer shopping to make sure you're buying genuine Microsoft software. Be sure to read the tip called Beware of Production Keys Sold Separately if you want to buy a product key online.

My Part product fundamental isn't working

If you lot see an error message when you redeem your product key at Office.com/setup, encounter Get help with product fundamental errors on Office.com/setup.

If your Office product cardinal doesn't work, or has stopped working, you should contact the seller and request a refund. If you lot bought a product cardinal separate from the software, it's very possible the product key was stolen or otherwise fraudulently obtained, and subsequently blocked for use. Unfortunately, at that place are many dishonest sellers who offer stolen, abused, or otherwise unauthorized Microsoft product keys for auction. Sometimes these production keys are printed on counterfeit labels or cards with a download link to Microsoft software, and sometimes they're distributed with software media that is unauthorized for resale, such as promotional media, original equipment manufacturer reinstallation media, or other Microsoft plan-specific media.

Contact support near my product key

If you've followed the guidance in this article and nevertheless need help, visit our Microsoft support page for aid.

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